Shipping policy

Shipping Policy

At Auvia, we are committed to ensuring you receive your order quickly and safely.

Delivery Times: Orders placed on business days are processed within 24–48 hours. The estimated delivery time is 3 to 5 business days for mainland Spain. For the Canary Islands, the Balearic Islands, Ceuta, and Melilla, delivery may take 5 to 10 business days.

Shipping Costs Shipping costs are calculated at checkout based on the destination and the weight of your order. You can review them before completing your purchase.

Order Tracking Once your order has been shipped, you’ll receive an email with the tracking number so you can check the status of your shipment at any time.

Shipping Issues If your order arrives damaged or you don’t receive it within the specified timeframe, please contact us through our contact page, and we’ll resolve the issue as soon as possible.